We are subscribers, but could not watch Charles Brotman when he was live. Now we can’t find the video where we would expect it. When we search, we find it, but it doesn’t play. We have not had this problem with other concerts.

Aloha Lee,
I apologize for the issue you are experiencing. This has been corrected and you should have access to the concert now. Please let me know if you have any further issues. Enjoy the concert!